The Team: Staff

Teri holds a dual Master’s degree from Webster University in Management and Leadership and Human Resources Development. Teri’s work has always been within the underserved communities, lending them a voice and empowering them to be better versions of themselves. Teri leverages extensive nonprofit experience working with diverse communities for economic and cultural advancement through partnerships and collaborative achievements.


Teri was born and raised in Michigan, relocated to Florida in 1990 and has been in Jacksonville since 1998. Teri’s leisure activities include travel, the beaches, shopping, and if you know her - living PINK.

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Teri Ketchum

Chief Executive Officer

Karen is a native of Jacksonville and is very active in her community. She is a graduate of Jacksonville University with a major in Social Science.


Her leisure activities include coaching Cheer-leading and Dance, traveling, shopping, and spending time with her family.

Karen Thomas, Director of Housing

Karen Thomas

Director of Housing

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Neil Claasen

Director of Logistics

Neil is responsible for overseeing all aspects of the Clothing with Purpose program including volunteer coordination, inventory management, and collaborating with PSM's partner agencies.

Neil’s professional career covers various sectors of industry, including access control, security, loss control prevention, and chemical testing; in a blend of positions, including installations, service, technical training, sales, and customer relations. Accounts Neil has worked with include Fortune 500 companies and various state governments.

Neil was born in South Africa, immigrated to the USA in 1997, and became a citizen in 2008. He lived in Ohio and North Carolina before moving to the Jacksonville area in 2013. Neil enjoys working on complex mechanical things, being outdoors, attending live music events, good conversations with interesting people, and being able to help people.


Anne Kail is a fourth-generation Floridian, born and raised in Ocala, Florida.


She is also a third-generation University of Florida Gator where she earned her master's degree in Mass Communication with a focus in public relations.


Anne started her career as an account executive for Ketchum Public Relations in Atlanta, Georgia.  She continued in communications work for a Florida lobby group, and a university transportation research center before moving to Texas with her husband and three sons.


She taught middle school math for six years while in Texas and moved home to the sunshine state in 2015.


After enjoying nonprofit work with clients early in her career, she returned to the world of nonprofits in 2017 as a grant writer.


Anne is a member of the Grant Professionals Association and has been active in her church, leading and supporting ministries supporting homeless families. 

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Anne Kail

Development Associate

Jo was born and raised in the Philippines where she graduated with a Bachelor’s degree in Accounting and a CPA.


While in the Philippines she worked for the largest bank for 11 years.

She migrated from the Philippines to California where she worked for a jewelry company for 16 years and a part time job as a tax preparer at H&R Block. She also studied at the Glendale Community College in Glendale, CA.

Later she moved to Florida and has been with PSM for 5 years now. She’s a detailed oriented, loyal person with the “get the job done” attitude.

She believes that because she is blessed, therefore she should bless others too. Through the help of PSM, she was able to accomplish her dream of giving back to her country by donating clothes to the less fortunate.

Outside of work she enjoys baking bread and sweets, is active at her Church and enjoys watching Korean dramas in her spare time.

Josephine Mamangun, Bookkeeper

Josephine Mamangun

Office Manager and Bookkeeper

Adventina is a Tanzanian born legal practitioner turned communications practitioner with 8 years of experience.

She has worked for numerous entities such as a daily TV show, a sports company, an advertising agency, a university, multiple non-profit organizations, and a church.

Adventina is skilled in public relations, social media marketing, video production, photography, and developing overall communication strategies.

“Working for a company or an organization whose mission is people focused and promotes the well-being of a community, drives me to work harder and fuels my passion for communication.”


"PSMJax’s social media footprint excelled under the leadership of Adventina Kiyeyeu. She scripted, recorded, and edited all of the videos you see on PSM's YouTube channel including many other pictures you will see sprinkled throughout all of our sites. Adventina’s expertise and guidance have greatly enhanced our virtual reach and we couldn’t have done it without her."

-- Teri Ketchum, CEO

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Adventina John

Social Media Manager


The Team: Board of Directors

Charita Bryant,

Board Chair

Charita Bryant holds an undergraduate degree in Health Administration and is certified in both Healthcare Compliance and Provider Enrollment. Although Charita was born and raised in New Castle County, Delaware, she has called Florida home since 2006. After more than 10 years working for a variety of health plans, hospitals and private healthcare organizations as a Healthcare Consultant, Charita founded Healthcare Consulting & Solutions Services (HCSS), where she currently serves as the Chief Executive Officer.

HCSS specializes in Practice Management, Credentialing and Compliance consulting for behavioral health professionals and facilities throughout the continental US and US territories.

In her down time, Charita enjoys volunteering in her community, traveling, and most of all, watching the Philadelphia Eagles.

Charita Bryant, Board Chair

Denise Judd, Board Secretary

Paul Bell

Cheryl Brooks

Lynette Chelley

Don Downing

Victor Kruger

Theresa Tippins

If you are interested in serving on the Board of Directors, please click